Consumer Alert: Telemarketers Posing as “Consumer Segment Marketing” are Not Authorized by Electric Cooperatives

Raleigh, N.C. North Carolina’s Touchstone Energy cooperatives are reporting that consumers living in southeastern North Carolina have received phone calls from telemarketers falsely identifying themselves as representing Four County EMC, Brunswick EMC and Progress Energy. The telemarketers, calling themselves “Consumer Segment Marketing,” have in some cases requested private information.  This group is in no way affiliated with NC’s electric co-ops or Progress Energy, according to officials from both organizations.

The bogus telemarketing group is offering a program to install windows to make homes more energy efficient.

“Be wary of any group calling on behalf of the electric cooperatives that asks personal questions, such as for bank account information,” said Jane Pritchard, Director of Corporate Communications for North Carolina’s Touchstone Energy cooperatives. “Should you receive a phone call from a person stating they are from the Consumer Segment Marketing group, please contact your local electric cooperative immediately. Do not give out your personal information.”

North Carolina’s electric cooperatives serve more than 2.5 million people in 93 of the state’s 100 counties.