Careers

To apply, please send your resume and cover letter to careers@ncelectriccooperatives.com.  

Position Title: Director of Communications

Division: Corporate Relations, within Communications Department

Summary Description: At North Carolina’s Electric Cooperatives, you’ll be part of a mission to build a Brighter Future for our state and rural communities, making a real difference in the lives of 2.5 million electric cooperative consumer-members. Our Director of Communications will lead a comprehensive communication strategy to increase awareness of the mission and impact of North Carolina’s 26 not-for-profit electric cooperatives, while also guiding and supporting co-ops in local communications efforts.

An inspired leader and contributor with an eagerness for working with the media, you will provide communications counsel to executive leadership, internal teams and member cooperatives. You will lead communication planning and execution through earned media outreach and across owned channels. In this visible position, you will serve as a key media contact and frequent spokesperson, responding to inquiries and driving coverage of cooperative initiatives ranging from energy innovation and sustainability projects to outage restoration and the impact cooperatives make in their communities. Working with cooperatives across the state, you will develop a strong understanding of evolving needs of co-op communicators statewide and create strategies and materials to support those needs. You will also oversee and help promote cooperative community relations programs that bring benefits to cooperative communities in a variety of ways, including providing grants and scholarships to teachers and students.

Academic and Trade Qualifications: Bachelor’s degree in Communications, Journalism, Public Relations or a related field.

Work Experience: 10+ years of public relations and media communications/spokesperson experience in a fast-paced environment preferred, with a minimum of 5 years focused on corporate communications and/or journalism.

Responsibilities:

  • Oversee corporate communications and community relations teams, leading comprehensive communication strategies in support of 26 electric cooperatives statewide
  • Provide strategic PR direction for organization and counsel for member cooperatives
  • Interact with media and serve as company spokesperson, executing proactive media outreach to strengthen the network of cooperatives’ position and reputation
  • With support from team and drawing from market research, create and implement communications plans to connect with electric co-op consumers and engage them in building the grid of the future
  • Direct and expand media relations strategies, nurturing relationships with journalists and telling the story of how cooperative innovation, support for communities, economic development initiatives and new energy services benefit cooperative members, communities and our state
  • Direct community relations programs that provide grants, scholarships and support to rural teachers and students
  • Oversee strategy and the team managing content for corporate websites and social media
  • Lead crisis and critical issue communication strategy planning and execution, with support from team and external public relations agency
  • Work together with teams across the organization, including marketing, market research, government affairs, economic development, HR and publications, to ensure communications strategies are integrated companywide
  • Consider philanthropic and community relations opportunities that support the cooperatives’ Brighter Future vision
  • Provide outstanding service and communication support to member cooperatives
  • Maintain an understanding of industry, communication and consumer trends, as well as emerging issues that could impact cooperatives, and make recommendations regarding communication strategies surrounding them
  • Measure and evaluate results of public relations efforts with team

Job Knowledge: Proven track record designing and executing successful public relations campaigns and integrated communications plans. Knowledge of media relations best practices that produce effective and creative earned coverage. Familiarity with the media landscape in North Carolina. Experience developing media and crisis communication strategies and fostering and maintaining relationships with members of the media. Experience serving as a spokesperson, comfortable and skilled in both broadcast and print media interviews. Experience in creating and evaluation content targeted to specific audiences and platforms. Knowledge of measuring effectiveness of digital and social content a plus. Experience leading a team.

Abilities and Skills

  • A service mindset, with a wide degree of creativity and desire to contribute
  • Exceptional interpersonal, public speaking and writing skills to represent the brand with key internal and external stakeholders
  • Comfort in front of the camera and eagerness to work with reporters
  • Strategic thinker with a meticulous attention to detail, working well with others and meeting deadlines
  • The ability to multitask and adapt in a fast-paced environment and solve complex problems/issues thoughtfully and under pressure
  • Awareness of the PR significance of social media and a tactical understanding of social platforms

Relationships and Contacts: Reports to: Vice President, Strategic Communications & Marketing. Manages: Manager of Public Relations with one direct report, Communications Assistant.

Working Conditions: Normal working conditions, including some travel and responsibilities outside of normal business hours. Includes working shifts during crisis conditions, such as hurricanes and ice storms. In-office/remote hybrid available.

Company Profile: North Carolina’s Electric Cooperatives is the brand for the family of organizations formed to support the state’s 26 local electric cooperatives, including: North Carolina Electric Membership Corporation, the power supplier to many of the electric cooperatives; North Carolina Association of Electric Cooperatives, the cooperatives’ trade association; and Tarheel Electric Membership Association, Inc. (TEMA), a central purchasing and materials-supply cooperative. Each of these organizations are structured under the cooperative business model, existing to provide the highest standard of service at the lowest possible cost.

To apply, please send your resume and cover letter to careers@ncelectriccooperatives.com.  

North Carolina Electric Membership Corporation provides equal employment opportunities (EEO) to all applicants for employment.